Frequently Asked Questions

How do I connect SimControlX to my flight simulator/computer?

Please view the SimControlX manual available on our downloads page for detailed instructions.

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How do I connect my iPad to the Wi-Fi network?

To connect to a network

  1. Tap Settings > Wi-Fi.
  2. When Wi-Fi is on, your device will automatically search for available Wi-Fi networks:
  3. Tap the name of your desired Wi-Fi network.
  4. When your device is connected to a Wi-Fi network, a checkmark will appear to the left of the network name. The Wi-Fi logo will also appear in the status bar at the top left of your display:

To connect to a password-protected network

  1. Tap Settings > Wi-Fi.
  2. When Wi-Fi is on, your device will automatically search for available Wi-Fi networks.
  3. Tap the name of your desired Wi-Fi network. A password-protected network will have a lock icon to the right of the network’s name.
  4. You will be prompted to enter the password:
  5. Enter the password for the Wi-Fi network.
  6. Tap Join.

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What flight simulator software is compatible?

SimControlX Pro supports Prepar3D v3.4, v4.0+, X-Plane 10 (64-bit) and X-Plane 11.

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Why does my computer say this software could harm my computer?

Due to the nature of how Windows handles security, it is common for newly released applications to experience false warnings about security. Depending upon many factors such as your version of Windows, OS, and other security programs and filters, you may get this message or you may not. Regardless, our software download will not harm your computer. Please follow the steps to install the program found in our manual available on our downloads page.

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What router ports need to be available for SimControlX to see the server?

Open the following ports in your router: 51000, 51001, 51002

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What are the SimControlX Firewall Settings?

Here are the Windows firewall settings, that SimControlX needs to have available to function.

 

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I get an error activating/deactivating my SimControlX Pro license?

There may be several reasons for a failure of license activation/deactivation. Here are some things to verify –

  • You have entered the activation key correctly.
  • You have a working internet connection on the computer you’re using.
  • You have not previously used the same key on a different system, if so please deactivate on that machine before activating on your current system.
  • If you have made some computer hardware changes recently, it may affect activation. In this case, please contact support(at)simcontrolx.com.

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My computer/flight simulator says “unavailable” next to it on the SimControlX connections page and I can’t click on it to connect.

Ensure the SimControlX Server software is running on your computer/flight simulator and that you have chosen the correct program (P3D version 3 or 4, X-Plane 10 or 11) then click connect to simulator. If you have already done this, please close the SimControlX app (double-click the Home button on the iPad, swipe “up” on the SimControlX app preview to close it completely) then reopen SimControlX app and reconnect to your simulator. You can also disconnect, then reconnect to the simulator on the SimControlX Server program window on your computer, but will still need to reconnect on the “connections” page of the app. You should now be able to select your computer on the connection page of SimControlX app.

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My simulator stopped responding to input from SimControlX, but the app still says its connected.

Please close the app (double-click the Home button on the iPad, swipe “up” on the SimControlX app preview to close it completely) then reopen SimControlX and reconnect to your simulator. You can also disconnect, then reconnect to the simulator on the SimControlX Server program window on your computer, but will still need to reconnect on the “connections” page of the app. If you notice an error message on the SimControlX Server program window on your computer, please let us know what the error was and what action you were doing at the time, so we can address the issue. Thank you.

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What area does the map cover?

The map only has continental USA, Alaska and Hawaii IFR enroute charts. (FAA PUB)

Please note that these charts are NOT guaranteed to always be up-to-date and are for simulator use ONLY. For real world navigation please use official sources.

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Why doesn’t my airport appear on the map page/chart?

We use IFR enroute charts on the map page and by nature these IFR enroute charts publish only airports with an instrument approach procedure(IAP), or airports without IAPs having hard surface runways longer than 3000ft. Therefore, certain small airports or private/restricted airports will not be depicted. If you reposition to an airport that shows you over a white area on the map page instead of at a depicted airport, it is likely because that airport is not published on the IFR enroute chart, however, you will still get the proper visual and will still be flying the correct area on the map.

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With SimControlX connected, can I still use the weather scenarios or failures on the flight sim program I’m using?

Yes, you can set weather or failures or airports on the flight sim program and SimControlX will adapt to the changes, however they may not reflect in the button on the app page (i.e. if you fail the AI from within the flight sim program not the app, the AI failure button may still say working). You can override the failures or weather set by the computer by resetting it from SimControlX.

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I changed the time on the weather page (or pressed “Set Noon” or “Set Midnight”) but the visual did not change.

After you scroll to the time you wish to set manually, or press “Set Noon” or “Set Midnight” you must press the button in blue to the right of the time selector that says “Change Time” for the visual to update.

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SimControlX doesn’t load or display my X-Plane 11 aircrafts?

The aircraft directory organization changed from X-Plane 10 to X-Plane 11. SimControlX expects that users organize any third-party aircraft directories using the following format options, in keeping with how Laminar Research provides their default aircraft –

<X-Plane 11 base directory>/Aircraft/<Category or Publisher Name>/<Third-Party Aircraft folder>

Alternatively, you may put all your third party aircraft in a single directory.

<X-Plane 11 base directory>/Aircraft/My Third Party Aircrafts/<Third-Party Aircraft folder>

After organizing your third-party aircrafts, simply click “Reload Aircraft” on the Server software to rebuild the aircraft database. SimControlX should now display your aircraft on the aircraft page.

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X-Plane Does Not Respond Properly

In most cases, this is because X-Plane is working in the background to load relevant changes according to your input, such as loading a new aircraft or airport. All you have to do is wait for X-Plane to finish loading and you can continue flying.

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